Voltar

Reembolso demorando mais de 3 meses e a empresa não fez

Esta reclamação é pública

RECLAMAÇÃO:

R. D.

Para: Shein

19/10/2025

Estou com um problema com a Shein fiz a devolução e nada de fazer o reembolso

Solução esperada

  • Reembolso: R$ 304,00

Mensagens (4)

Shein

Para: R. D.

19/10/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

Shein

Para: R. D.

27/10/2025

**FAVOR ACUSAR O RECEBIMENTO** Prezados, bom dia! Espero que este e-mail os encontre bem! Servimos do presente, na qualidadederepresentando osinteressesda IN GLOW, apresentarrespostaà RECLAMAÇaO realizada por ROMULO DOS SANTOS Documentos: 1- DefesaAdministrativa- 2 - Documentos derepresentação Agradecemosdesde já!!Magno de Souza Silva Advogado Associado/Associate Lawyer Rua Tabapuã 81 4° andar São Paulo SP 04533 010 [email protected] www.siqueiracastro.com.br Mensagem Confidencial Esta mensagem é enviada por um escritório de advocacia e pode conter informações confidenciais e sujeitas a sigilo. Esta mensagem é endereçada exclusivamente aos seus destinatários. A utilização, cópia, distribuição e divulgação não autorizadas desta mensagem são expressamente proibidas. Caso esta mensagem tenha sido recebida por engano, por favor, nos informe imediatamente via e-mail e apague esta mensagem juntamente com seus anexos. Confidentiality Notice This message is being sent from a law firm and may contain information which is confidential or privileged. Unauthorized use, disclosure, dissemination or copying is strictly prohibited. If you are not the intended recipient, please advise the sender immediately by reply e-mail and delete this message and any attachments发件人:juridico 发送时间:2025-10-2006:34 收件人:legal 主题:Reclamação - Reembolso demorando mais de 3 meses e a empresa não fez - (CPTBR02116292-43)

R. D.

Para: Shein

27/10/2025

Tudo certinho e nada do reembolso

Shein

Para: R. D.

27/10/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team