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Reembolso de valor descontado indevidamente

ENCERRADA RESOLVIDA COM SUCESSO

Esta reclamação é pública

RECLAMAÇÃO:

.. F.

Para: Chubb Seguros

21/01/2021

Boa tarde, venho solicitar o reembolso do valor que está sendo descontado indevidamente na minha conta na caixa econômica federal desde 01/05/2019 que atualmente está sendo descontado o valor de 75,77 NR.DC 343912.

Solução esperada

  • Reembolso: R$ 1515,40

Mensagens (9)

.. F.

Para: Chubb Seguros

22/01/2021

Boa tarde, está ocorrendo descontos na minha conta da caixa econômica federal, abri reclamação junto a ouvidoria da caixa e descobri que há um contrato falso com minha assinatura falsificada. Solicito reembolso.

Chubb Seguros

Para: .. F.

22/01/2021

Prezados, Com os dados informados não identificamos contratação. Para que seja realizado novas análises, por gentileza nos informar telefone de contato para que seja solicitado dados complementares. Agradecemos o contato e cordialmente subscrevemo-nos. Atenciosamente. [Chubb Logo] Ouvidoria Canais de Atendimento: T + 0800 722 50 59 E [email protected] Av. das Nações Unidas, 8.501 - 25° ao 28° andares Ed. Eldorado Business Tower 05425-070 São Paulo - SP - Brasil [cid:[email protected]] This email (including any attachments) is intended for the designated recipient(s) only, and may be confidential, non-public, proprietary, and/or protected by the attorney-client or other privilege. Unauthorized reading, distribution, copying or other use of this communication is prohibited and may be unlawful. Receipt by anyone other than the intended recipient(s) should not be deemed a waiver of any privilege or protection. If you are not the intended recipient or if you believe that you have received this email in error, please notify the sender immediately and delete all copies from your computer system without reading, saving, printing, forwarding or using it in any manner. Although it has been checked for viruses and other malicious software ("malware"), we do not warrant, represent or guarantee in any way that this communication is free of malware or potentially damaging defects. All liability for any actual or alleged loss, damage, or injury arising out of or resulting in any way from the receipt, opening or use of this email is expressly disclaimed.

Chubb Seguros

Para: .. F.

22/01/2021

Prezados, Com os dados informados não identificamos contratação. Para que seja realizado novas análises, por gentileza nos informar telefone de contato para que seja solicitado dados complementares. Agradecemos o contato e cordialmente subscrevemo-nos. Atenciosamente. [Chubb Logo] Ouvidoria Canais de Atendimento: T + 0800 722 50 59 E [email protected] Av. das Nações Unidas, 8.501 - 25° ao 28° andares Ed. Eldorado Business Tower 05425-070 São Paulo - SP - Brasil [cid:[email protected]] This email (including any attachments) is intended for the designated recipient(s) only, and may be confidential, non-public, proprietary, and/or protected by the attorney-client or other privilege. Unauthorized reading, distribution, copying or other use of this communication is prohibited and may be unlawful. Receipt by anyone other than the intended recipient(s) should not be deemed a waiver of any privilege or protection. If you are not the intended recipient or if you believe that you have received this email in error, please notify the sender immediately and delete all copies from your computer system without reading, saving, printing, forwarding or using it in any manner. Although it has been checked for viruses and other malicious software ("malware"), we do not warrant, represent or guarantee in any way that this communication is free of malware or potentially damaging defects. All liability for any actual or alleged loss, damage, or injury arising out of or resulting in any way from the receipt, opening or use of this email is expressly disclaimed.

.. F.

Para: Chubb Seguros

22/01/2021

Boa tarde. Segue telefone para contato 31985062461.

.. F.

Para: Chubb Seguros

23/01/2021

Segue o em anexo do contrato que recebi da caixa econômica federal, segue que há dois tipos de contrato o segundo que consta assinado com a assinatura falsa e com um endereço que eu não resido há mais de 10 anos. Solicito reembolso

.. F.

Para: Chubb Seguros

04/02/2021

Ainda não recebi retorno.

Chubb Seguros

Para: .. F.

09/02/2021

Prezados, Analisamos o pleito de V.Sas. disponibilizada à esta Ouvidoria pela Chubb Seguros Brasil S.A. , informamos que a solicitação em nome de Maria da Consolação Silva Fernandes, encontra-se em análise. Assim cumpre esclarecer que, continuamos acompanhando seu processo e dentro em breve, daremos retorno conclusivo. Att [Chubb Logo] Ouvidoria Canais de Atendimento: T + 0800 722 50 59 E [email protected] Av. das Nações Unidas, 8.501 - 25° ao 28° andares Ed. Eldorado Business Tower 05425-070 São Paulo - SP - Brasil [cid:[email protected]] This email (including any attachments) is intended for the designated recipient(s) only, and may be confidential, non-public, proprietary, and/or protected by the attorney-client or other privilege. Unauthorized reading, distribution, copying or other use of this communication is prohibited and may be unlawful. Receipt by anyone other than the intended recipient(s) should not be deemed a waiver of any privilege or protection. If you are not the intended recipient or if you believe that you have received this email in error, please notify the sender immediately and delete all copies from your computer system without reading, saving, printing, forwarding or using it in any manner. Although it has been checked for viruses and other malicious software ("malware"), we do not warrant, represent or guarantee in any way that this communication is free of malware or potentially damaging defects. All liability for any actual or alleged loss, damage, or injury arising out of or resulting in any way from the receipt, opening or use of this email is expressly disclaimed.

.. F.

Para: Chubb Seguros

12/02/2021

Boa noite! Alguma posição?

Chubb Seguros

Para: .. F.

18/02/2021

Prezada Sra. Maria da consolação silva Fernandes, Analisamos o pleito de V.Sas. e com base na solicitação disponibilizada à esta Ouvidoria pela Chubb Seguros Brasil S.A. , informamos que o seguro foi cancelado e no dia 10/02/2021, realizado o reembolso no valor total de R$ 1.425,83. Dessa forma, finalizamos o atendimento sob o protocolo Ouvidoria de n° OVD2021012516000110 Agradecemos o contato e cordialmente subscrevemo-nos. [Chubb Logo] Ouvidoria Canais de Atendimento: T + 0800 722 50 59 E [email protected] Av. das Nações Unidas, 8.501 - 25° ao 28° andares Ed. Eldorado Business Tower 05425-070 São Paulo - SP - Brasil [cid:[email protected]] This email (including any attachments) is intended for the designated recipient(s) only, and may be confidential, non-public, proprietary, and/or protected by the attorney-client or other privilege. Unauthorized reading, distribution, copying or other use of this communication is prohibited and may be unlawful. Receipt by anyone other than the intended recipient(s) should not be deemed a waiver of any privilege or protection. If you are not the intended recipient or if you believe that you have received this email in error, please notify the sender immediately and delete all copies from your computer system without reading, saving, printing, forwarding or using it in any manner. Although it has been checked for viruses and other malicious software ("malware"), we do not warrant, represent or guarantee in any way that this communication is free of malware or potentially damaging defects. All liability for any actual or alleged loss, damage, or injury arising out of or resulting in any way from the receipt, opening or use of this email is expressly disclaimed.