Produto sujeito a devolução

Boa tarde prezados, rastreando minha encomenda nos Correios locais encontrei o seguinte status: Objeto com declaração aduaneira ausente ou incorreta/ objeto em tratamento e sujeito a devolução. Contatei o serviço dos Correios via email e obtive a informação que eles são submissos a Receita Federal e se esta encontra alguma diversidade pode bloquear a encomenda, apreender ou devolver ao remetente. Sendo assim comunico vocês se há alguma ação que possam tomar para evitar as consequências acima. Agradeço desde já, Jéssica.

Thank you for contacting BIOVEA USA's Customer Care Center. This automated message is being sent to let you know we received your request for assistance. We strive to respond to all emails within 48 hours (excluding weekends and holidays), however, our team is currently experiencing a significantly higher volume of inquiries than usual, and it may take more time to respond to your request. Also, please note that due to global challenges during this unprecedented time, we are experiencing delays in some deliveries, caused by: * Reduced air travel for cargo * Delays at air transit centers * Customs backlogs * Interruptions with local post delivery services Rest assured, if you have received a shipping confirmation, your order is en route. We sincerely appreciate your patience as we work to serve our customers as quickly as possible. We have generated a support ticket to help us track your inquiry. Your ticket code is 494691. Please use this code in any further communication. To ensure accuracy and efficiency, we ask that you do not initiate additional inquiries into this request as doing so may result in a further delay toward reaching a resolution. Thank you, BIOVEA USA Customer Service 494691:968862