PRÁTICA ABUSIVA - BANCO OLÉ CONSIGNADO NAO ATUALIZA DADOS E COBRA JUROS ABUSIVOS EM CARTAO DE CRÉDIT

Estou "TENTANDO", HÁ MAIS DE DOIS MESES, atendimento via telefone com o BANCO SANTANDER/OLÉ CONSIGNADO, e, TODAS AS VEZES em que busco as respostas, o atendimento me reconduz a uma outra área do atendimento, onde ,me sao feito perguntas sobre os meus dados, pois, segundo o banco, "OS DADOS ESTAO INCONSISTENTES". Ora, para fornecer o crédito consignado em contracheque, NÁO HOUVE INCONSISTENCIA DE DADOS, mas, para buscar soluçoes de ABUSOS NAS COBRANÇAS DO CARTAO DE CRÉDITO CONSIGNADO, há inconsistencia. Assim, uma dívida do cartao que beirava R$ 2600,00, por causa dessa tal inconsistencia de informaçeos, ESTA A R$ 3800,00,.. E o que é pior, NAO POSSO CONTESTAR, pois, há inconsistencia de dados e informaçoes. MERA PRÁTICA ABUSIVA POR PARTE DO BANCO OLÉ CONSIGNADO! Estou solicitando nos protocolos acima informaçao a respeito de uma cobrança QUE NAO RECONHEÇO, de R$ 750,00, EM FAVOR DE "CAPITAL CONSULTORIA",... mas, o OLÉ CONSIGNADO NAO FORNECE A RAZAO SOCIAL DAQUELA COBRANÇA, porque, HÁ INCONSISTENCIA DE DADOS DO TITULAR DO CARTAO QUE SOU EU! O atendimento me reconduz o atendimento para outro setor, onde me pedem para enviar ( E JÁ ENVIADO POR DUAS VEZES), cópias dos documentos pessoais, para validar algum dado... que ninguém sabe qual é o que nao está batendo (pasmem!), mas, o "SISTEMA INFORMA QUE HÁ DADOS INCONSISTENTES"! Assim, minha fatura AUMENTA JUROS SOBRE JUROS MENSALMENTE, NAO POSSO PAGAR A FATURA, POIS, OS VALORES ESTAO ABSURDOS E ABUSIVOS, e, quando vou constar pelo atendimento, "HÁ DADOS INCONSISTENTES QUE PRECISAM SEREM CONFIRMADOS ATRAVÉS DE ENVIO DE DOCUMENTOS PARA O E-MAIL [email protected]", o que já foi enviado por duas vezes... sem que o setor responsável nao verificou até a presente data. E, pelo aplicativo OLÉ CONSIGNADO, NAO TEM QUAISQUER RECURSOS PARA PODER RESOLVER PELO APP.

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