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Não recebi o reembolso

ENCERRADA NÃO RESOLVIDA

Esta reclamação é pública

RECLAMAÇÃO:

R. D.

Para: Shein

27/10/2025

Mas de 4 meses e nada de enviar o reembolso, a empresa alega um monte de coisa mais não envia o reembolso e tambem, não devolve o pedido que enviei! Não fornecedor provas! E não devolve os produtos enviados

Solução esperada

  • Reembolso: R$ 1596,77

Mensagens (8)

Shein

Para: R. D.

27/10/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

R. D.

Para: Shein

05/11/2025

Aguardando

Shein

Para: R. D.

05/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

Shein

Para: R. D.

05/11/2025

**FAVOR ACUSAR O RECEBIMENTO** Prezados, boa tarde! Espero que este e-mail os encontre bem! Servimos do presente, na qualidadederepresentando osinteressesda IN GLOW, apresentarrespostaà RECLAMAÇaO realizada porROMULO DOS SANTOS. Documentos: 1- DefesaAdministrativa- 2 - Documentos derepresentação Agradecemosdesde já!! Atenciosamente, Echilley Vieira Razo Lessa Advogada Rua Tabapuã, 81 - 4° andar - Itaim Bibi São Paulo/SP- CEP: 04533-010 [email protected] T. 55 11 3704-9840 D. 55 11 4085-6505 www.siqueiracastro.com.brMensagem Confidencial Esta mensagem é enviada por um escritório de advocacia e pode conter informações confidenciais e sujeitas a sigilo. Esta mensagem é endereçada exclusivamente aos seus destinatários. A utilização, cópia, distribuição e divulgação não autorizadas desta mensagem são expressamente proibidas. Caso esta mensagem tenha sido recebida por engano, por favor, nos informe imediatamente via e-mail e apague esta mensagem juntamente com seus anexos. Confidentiality Notice This message is being sent from a law firm and may contain information which is confidential or privileged. Unauthorized use, disclosure, dissemination or copying is strictly prohibited. If you are not the intended recipient, please advise the sender immediately by reply e-mail and delete this message and any attachments www.proteste.org.br/reclameolitica-de-privacidade__;!!LS7po7kx!DT5r64jp-EOYgXuRcwvEiLXvaCGFzdFFBo-xN5wxC2mzCpeTDO9b-pIzR5MytkFebQTjFSXACWqG2fbWqqHW$"Política de privacidade

R. D.

Para: Shein

19/11/2025

Ok mais ate agora nada de reembolso

Shein

Para: R. D.

20/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

R. D.

Para: Shein

21/11/2025

Ate agora nada de reembolso

Shein

Para: R. D.

21/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team