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Recebi o pedido com itens faltando

Esta reclamação é pública

RECLAMAÇÃO:

J. P.

Para: Shein

01/11/2025

Olá, gostaria de relatar o problema... Comprei três itens na shein em remessa conjunta na shein, recebi apenas 1 item e a shein alega ter entregue os 3 itens e não resolve o problema. As devolutivas são sempre as mesmas e estão me enrolando. Provavelmente até eu desistir...só quero que realmente deem atenção ao problema que sejam coerentes nas respostas...quero os produtos pelos quais eu paguei ou o reembolso AGUARDO RETORNO

Solução esperada

  • Reembolso: R$ 70,00

Mensagens (5)

Shein

Para: J. P.

01/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

J. P.

Para: Shein

01/11/2025

1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please

Shein

Para: J. P.

01/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

J. P.

Para: Shein

01/11/2025

1

Shein

Para: J. P.

01/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team