Pacote com itens faltantes

Fiz a compra de 8 itens na shein custando 873,37. ao receber meu pacote, foram entregues apenas 5 itens, sendo um brinco, um conjunto de treino, um shorts, e duas blusas (segue fotos). Estou muito chateada e frustrada, havia feito essa compra para uma viagem que irei fazer e chegou faltando itens que queria muito. Por gentileza me auxiliem no reembolso. Grata desde ja.

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

1 por gentileza. Problemas pós venda

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit: Oq faço ?

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

**FAVOR ACUSAR O RECEBIMENTO** Prezados, boa tarde! Espero que este e-mail os encontre bem! Servimos do presente, na qualidadederepresentando osinteressesda IN GLOW, apresentarrespostaà RECLAMAÇaO realizada por ISADORA BECCHI. Documentos: 1- DefesaAdministrativa- 2 - Documentos derepresentação Agradecemosdesde já!! Atenciosamente, Echilley Vieira Razo Lessa Advogada Rua Tabapuã, 81 - 4° andar - Itaim Bibi São Paulo/SP- CEP: 04533-010 [email protected] T. 55 11 3704-9840 D. 55 11 4085-6505 www.siqueiracastro.com.brMensagem Confidencial Esta mensagem é enviada por um escritório de advocacia e pode conter informações confidenciais e sujeitas a sigilo. Esta mensagem é endereçada exclusivamente aos seus destinatários. A utilização, cópia, distribuição e divulgação não autorizadas desta mensagem são expressamente proibidas. Caso esta mensagem tenha sido recebida por engano, por favor, nos informe imediatamente via e-mail e apague esta mensagem juntamente com seus anexos. Confidentiality Notice This message is being sent from a law firm and may contain information which is confidential or privileged. Unauthorized use, disclosure, dissemination or copying is strictly prohibited. If you are not the intended recipient, please advise the sender immediately by reply e-mail and delete this message and any attachmentswww.proteste.org.br/reclameolitica-de-privacidade__;!!LS7po7kx!DwUKvt6NVRuA1rU7p_D9283GVzXvpaIsBvc_PZNwSwAD_5bZQRx7eJcQV_rCR-yyoPIvhUKna1XqLWTqPk9X$" style="color:rgb(255,255,255)"Política de privacidade

Olá, ainda não recebi meu reembolso.

**FAVOR ACUSAR O RECEBIMENTO** Prezados, boa tarde! Espero que este e-mail os encontre bem! Servimos do presente, na qualidadederepresentando osinteressesda IN GLOW, apresentarrespostaà RECLAMAÇaO realizada porISADORA BECCHI. Documentos: 1- DefesaAdministrativa- 2 - Documentos derepresentação Agradecemosdesde já!!Magno de Souza Silva Advogado Associado/Associate Lawyer Rua Tabapuã 81 4° andar São Paulo SP 04533 010 [email protected] www.siqueiracastro.com.br Mensagem Confidencial Esta mensagem é enviada por um escritório de advocacia e pode conter informações confidenciais e sujeitas a sigilo. Esta mensagem é endereçada exclusivamente aos seus destinatários. A utilização, cópia, distribuição e divulgação não autorizadas desta mensagem são expressamente proibidas. Caso esta mensagem tenha sido recebida por engano, por favor, nos informe imediatamente via e-mail e apague esta mensagem juntamente com seus anexos. Confidentiality Notice This message is being sent from a law firm and may contain information which is confidential or privileged. Unauthorized use, disclosure, dissemination or copying is strictly prohibited. If you are not the intended recipient, please advise the sender immediately by reply e-mail and delete this message and any attachments 发件人：juridico 发送时间：2025-11-1905:41 收件人：legal 主题：Reclamação - Pacote com itens faltantes - (CPTBR02119772-31)

meu problema ainda nao foi resolvido, nao recebi meu reembolso ate hoje. um Descaso

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues:For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit: s:www.shein.com/contact-us. 2. Infringement Issues:For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal: s:www.shein.com/ip-complaint 3. Personal Account Data and Security Issues:Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit: s:www.shein.com/-Center-a-1045. For legal-related issues, we are committed to respond at our earliest convenience. Thank you for your patience. SHEIN Legal Team