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NÃO RECEBI OS PEDIDOS COMPLETO

Esta reclamação é pública

RECLAMAÇÃO:

n. g.

Para: Shein

25/11/2025

FIZ DUAS COMPRAS NA SHEIN INTERNACIONAL COM E-MAIL DIFERENTE , PORÉM AS DUAS FORAM ETREGUES NO MESMO DIA 24/11 FALTANDO MERCADORIA, JA ENTREI EM CONTATO COM A PLATAFORMA A MESMA NAO RESOLVEU , JA FALEI COM A TRANSPORTADORA A MESMA INFORMOU QUE RECEBE OS PEDIDOS LACRADOS E SE HOUVE ALGUM ERRO FOI COM A SHEIN FIZ AS COMPRAS CM MEU CPF , E PEÇO QUE A EMPRESA RESOLVA O MEU PROBLEMA O MAIS RAPIDO POSSIVEL

Solução esperada

  • Reembolso: R$ 252,53

Mensagens (7)

Shein

Para: n. g.

25/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

n. g.

Para: Shein

25/11/2025

minha conta NYELLE CAROLLYNE DA SILVA GOMES , COMPRAS FEITAS NO MESMO CPF 05461091369 COM E-MAILS : [email protected] e [email protected] numero de rastreio: 888001308449890 e 888001304883905

Shein

Para: n. g.

25/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

n. g.

Para: Shein

25/11/2025

Solicito a devolução dos valores ou as peças que não vieram no pacote.

Shein

Para: n. g.

25/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team

n. g.

Para: Shein

25/11/2025

2

Shein

Para: n. g.

25/11/2025

Dear Customer, Thank you for reaching out to SHEIN Legal!   For general issues, please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues: For order- and account-related issues, for example order inquiry, handling of missing parcel, returns, refunds, or other order issues, as well as account-related issues, please visit:   2. Infringement Issues: For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal:   3. Personal Account Data and Security Issues: Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit:     For legal-related issues, we are committed to responding at our earliest convenience. Thank you for your patience.   SHEIN Legal Team