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Devolvi os produtos e a shein não faz o estorno já vai fazer 2 meses

Esta reclamação é pública

RECLAMAÇÃO:

G. D.

Para: Shein

09/11/2026

Eu devolvi dois produtos em setembro,já consta entregue ao destinatário e a shein não faz estorno Pedido GSH1S4432001ELB,, Valor estorno 36,00 Pedido GSH154432001ELF. Valor estorno 80,14

Solução esperada

  • Reembolso: R$ 116,14

Mensagens (1)

Shein

Para: G. D.

09/11/2026

Dear Customer, Thank you for reaching out to SHEIN Legal!   Please follow this guide to find the correct responsible department so that it can be handled quickly and effectively. 1. After-Sales Service and Account Issues:For order- and account-related issues, for example frozen accounts, order inquiry, order tracking, handling of missing parcel, returns, refunds, or other order issues, as well as other account-related issues, please visit: s:www.shein.com/contact-us. 2. Infringement Issues:For issues related to trademark/copyright/utility patent/design rights and other intellectual property infringements, Please submit the information through our IP-complaint portal: s:www.shein.com/ip-complaint 3. Personal Account Data and Security Issues:Right to access, Right to correction, Right to deletion, Unsubscribe, Right to opt-Out, and other privacy concerns, please visit: s:www.shein.com/-Center-a-1045. 4. Affiliate Program issues: please contact SHEIN's official customer service via: s:www.shein.com/contact-us.. For legal-related issues, we are committed to respond at our earliest convenience. Thank you for your patience. SHEIN Legal Team