Compra não reconhecida

Fui observar todas as minhas faturas e observei uma compra que desconheço do dia 17/02 no valor de R$ 489,14 da loja Unigran, abri a contestação favor abrir a contestação desta compra.....estou tentando avisar voces desde 10/05/2025 mas o telefone da central fica por horas na gravação de ninguem atende e pelo aplicativo não consigo contato.

Olá prezados, espero que estejam bem! Em anexo temos a carta resposta à manifestação da CIP: CPTBR02086818-57 Em casos de dúvidas, estamos à disposição! Atenciosamente, MelissaAtendimento ao Procon   Cartão Carrefour l Conta Digital l Consignado Cartão Atacadão l APAG   Cartão Sams Club     Em sex., 23 de mai. de 2025 às 20:56, escreveu: This e-mail and any attachment are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this e-mail and its associated attachments is strictly prohibited. Lets respect the environment together. Only print this message if necessary. This e-mail and any attachment are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this e-mail and its associated attachments is strictly prohibited. Lets respect the environment together. Only print this message if necessary.

VOCE DEU A RESPOSTA COMO SE FOSSE DO CARTÃO ATACADÃO. DO CARTÃO ATACADÃO A SITUAÇÃO JÁ FOI RESOLVIDA, CONTUDO DO CARTÃO CARREFOU DE FINAL 6638 A SITUAÇÃO NÃO FOI RESOLIVDA E NÃO FOI ESTORNADO. FAVOR VERIFICAR E RESOLVER. EM ANEXO NA RECLAMAÇÃO CONSTA OS DADOS DA COMPRA.

Olá Bruno de Oliveira. Espero que esteja bem! m anexo  está a carta resposta a manifestação CPTBR02086818-57 Continuamos a disposição! Atenciosamente. Atendimento ao Procon   Cartão Carrefour l Conta Digital l Consignado Cartão Atacadão l APAG   Cartão Sams Club     This e-mail and any attachment are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this e-mail and its associated attachments is strictly prohibited. Lets respect the environment together. Only print this message if necessary. This e-mail and any attachment are confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this e-mail and its associated attachments is strictly prohibited. Lets respect the environment together. Only print this message if necessary.